Kay Jewelers in Durham, NC Closed now

Reviews about Kay Jewelers

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  May 11, 2019, by Katelyn Jahn
  This store is even lucky I rated them a 1...took my wedding ring to have soldered together. In order to do this you have to send away (which I did not feel comfortable doing) after almost 2 weeks I got them back and they looked great BUT less than a week later my diamond falls out! I go back to the store and they were not willing to do anything!! I have had this ring for 8 years with no issues and send it with them and my diamond falls out. I will never go back and highly recommend not going to this store. The manager was rude didn’t believe what I told her my insurance company informed me about my copay.