JCPenney in Durham, NC Closed now

Reviews about JCPenney

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  July 12, 2020, by Matthew Merry
  We ordered a full set of LG appliances from this location. They said it would be a two week delivery, which seemed like a while to me, but whatever. So today is the delivery date. We received a confirmation yesterday that our appliances would be delivered today, so we sold our old appliances to make space for the new ones. A few hours after we sold our appliances, we get a call that the date has to be pushed back to 5 days from now. So we currently have no oven, microwave or dishwasher. Thankfully we kept the fridge because we're putting it in the garage. My 7 months pregnant wife has spent 3 hours on the phone with LG blaming the delivery company and the delivery company blaming LG. All the while JC Penney says they can't do anything about it and won't be offering the customer anything to make up for their terrible business practices. DO NOT BUY FROM THEM.