Belk in Durham, NC Closed now

Reviews about Belk

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  October 23, 2019, by Beth Owls Daughter
  I have been a loyal Belk's customer for over 25 years. I go there first, because it's NC-based. And it used to be a happy experience. So, I *want* to love it. No more, I am VERY sorry to say. Boy, has it gone to the dogs! The fitting rooms were just nasty; there was NO help in sight, the merchandise was a jumble of different sizes, brands, falling down off the shelves, just a wreck. IMPOSSIBLE to find my size without hours of taking things down, and putting them back (far more neatly than I found them, too). The final insult, being utterly exhausted from just trying to find a pair of decent slacks, was that the check-out clerk was so busy pestering me to get a Belk card ("no thank you.. not today.. no thank you.. I really don't want one..." at least eight different times; I am NOT exaggerating..), she forgot to take the alarm sensor off. I got all the way home (a 30-mile drive) and found it. (It's a mystery that I left the store without being stopped. I really wish I had!!). So now I have to go back, since there is no way to remove it myself. I am REALLY angry about this, and SO disappointed. I am sorry that Belk (like many other retailers) seems to be having hard times, but basic customer courtesy, cleanliness, and orderly merchandise would go a long, long way to making it a more enjoyable and worthwhile experience. So long, Belk. Tomorrow when I get that stupid tag taken off will be the last time I darken your doors. :( (Ha, ha. As if anyone at Belk will ever even read this).